Camera and Lens Repairs
( Established 1988 )
Tel: 01932 247127
Mob/Txt: 07914 978105
Proprietor: Alan Marlow (HTEC Mech/Prod eng.)
Site last updated – 28th May 2020
Update 28th May 2020 – The good news is that I am back up and running but getting spare parts is currently
an issue with many employee’s still furloughed. As always, drop me an e-mail and I should be able to advise on repair times and the spares situation.
Hoping you all stay safe – it’s not over yet.
Hello there, thanks for visiting my website. My name is Alan and I work from home, based in Shepperton, Surrey,
about 20 miles south west of London and a few miles from junction 1 of the M3 / junction 11 of the M25.
(no parking restrictions incidentally should you wish to visit in person – but please make an appointment first).
As you can see from the heading I have been running this business for over 30 years now, before that I worked for KONICA cameras as a service technician and spares controller.
I have always been interested in photography. I do occasionally get out and take photographs myself so I know how important it is to have a fully working camera.
The answers to some regular FAQ’s:
Yes – I do lens “de-clicking” for Cine/Video
I’m afraid I don’t work on Leica or Hasselblads
Yes - I can clean Lumix compacts with dust spots
Yes – I can replace the plastic mount on Nikon lenses
Yes – I can replace the 4 way toggle on Canon 5D mk3
Yes - I work on Pentax LTD lenses
Yes - I can cure err01 on your Canon 24-105 and 17-85
Sorry – I don’t work on the Konica Hexar
Infact there’s loads of repairs that I carry out on a regular basis. Just drop me an e-mail....
I mainly repair Digital
I can repair small compact cameras if it’s
economic to do so and I still have some parts for Canon A1, AE1, AE1-
So, don’t take your cherished item to a large faceless global superstore, come and chat to the guy who is actually going to repair the item for you.
I pride myself on my personal service. Many customers become good friends, what more can I say …..
Now tell me about the fault with your camera or lens…. It’s probably best to send me an e-mail or give me a call so that we can establish exactly what has gone wrong. In a lot of cases I can usually give some idea of the repair cost and availability of spare parts this way.
Small Compact Digital Camera’s
These camera’s have some very small parts inside them and they are easily broken, especially if they are dropped on the lens whilst it is in the “extended” position. Sometimes though it’s just knocked out of place and needs stripping down and rebuilding, other times small guides will break off and the only course of action is to replace the entire lens block as individual parts are not generally available.
Many people ask me why do digital SLR’s go wrong ? Surely there aren’t any moving parts inside ? Infact there are plenty of moving parts in them just like their film predecessors. A mirror still has to move up out of the way and they still have an electro-mechanical shutter that needs to be treated with care.
Modern day lenses have a lot of electronic circuitry inside them. They communicate with the camera body and between them they work out the best settings. Some also have Image Stabilisers (IS) and Silent Motors that need special micro computers to control them.
So to sum up, your modern day camera is a technological marvel. Treat it with respect and it will hopefully give you many years of service.
However, when things go wrong ……….
As a rough guide, here are some everyday repairs I carry out along with the approximate costs:
Canon EOS 40D/300D/350D/400D – Broken Memory Card Compact Flash (CF) pins…………£60
Canon EOS 5D, 5DmkII, 5DmkIII, 5D mlIV, 7D, 7D mkII Nikon D300 / D700 etc …. £ 90 - £125
(see pictures above)
When this happens it is necessary to dismantle the camera and find all the loose pins, otherwise they can short out the circuit boards and cause even more damage. Next, the old pin assembly has to be carefully unsoldered from the green main board and a new CF unit put in place. All 50 connections are then re-soldered with a fine tipped iron and checked for continuity.
Other common repairs that I see on a regular basis ………..
Samyang Cine Lenses ... Slow Iris / Focus Out ……….from £60
Canon EF-S 24-70mm f2.8 /24-105mm f4 – Flex Err01 …………….£95
Canon 7D – Error – blown lower circuit board ........... £100
Nikon AF-S 18-55mm / AF-S 18-70mm – Fit new plastic lens mount ……………£40
Canon 40D – Error after firing shutter (faulty shutter magnet) ............ £95
Canon EF-S 17-85mm IS USM Lens – Err99 / Err01 ……………..£50
Olympus/Nikon/Canon/Minolta Lenses up to 200mm f3.5 – Remove Fungus……..from £50
Canon A1 / AE1 /AE1-
Pentax ME Super – Slow Release / Replace Dampers / Full Service ..... £65
Equipment examination and report for insurance claim – sent as pdf or word document …………£25
All prices include a clean/lube/adjustment and return postage to a UK address.
I keep a large amount of spares in stock but occasionally it will be necessary to order them in. I can obtain most current parts for
Canon, Nikon, Sigma, Samyang, Sony & Tamron.
For Samsung, Pentax & Panasonic please ask.
Do I buy broken cameras and lenses ?? – Yes, I am always interested in obtaining items either
to use for parts or to repair.
Nothing too old please.
Drop me an e-mail or give me a call and I’ll give you some sort of idea what
I may be prepared to offer you.
Once again here is my address:
A.M. Technical Services
12 Burbidge Road
I recommend sending items to me using Royal Mail Special Delivery. The parcel is signed for, arrives next working day and is insured for up to £500 automatically. Wrap the item in bubble wrap and place it in a suitable cardboard box. This is how I send my repairs back and so far I have not had any problems.
Payment can be made by PayPal , or BACS transfer or in extreme cases I may even take a cheque ! If you collect your repair from me you can also pay by cash.
Oversea’s ? Not a problem (at the moment anyway !!
). I regularly carry out work for BFPO personnel, ex-Pats and people as far
Any questions? just drop me a line on 01932 247127 or e-mail: firstname.lastname@example.org